For DIY enthusiasts, a lawn mower is more than just a tool; it’s a crucial investment in maintaining a beautiful outdoor space, transforming yard work from a chore into a rewarding experience with the right machine. With so many options available, it’s easy to get lost and end up with buyer’s remorse, making it essential to know which mowers to steer clear of.
The sting of purchasing a lawn mower only to discover it’s a constant source of frustration, requiring frequent repairs or failing to perform as expected, is a common lament among homeowners. This article aims to arm you with critical insights, drawing directly from the experiences of countless DIYers who’ve “unbought” certain brands in their minds, wishing they had chosen differently. Our mission is to highlight the specific pitfalls of these widely available mowers, saving you from similar headaches and wasted resources.
Through a meticulous review of user feedback, consumer reports, and common complaints across various platforms, we’ve identified key brands and models that consistently fall short of expectations. Our focus isn’t just on naming names, but on explaining *why* these mowers disappoint, providing practical, user-focused warnings that resonate with the Wirecutter style of rigorous evaluation and problem-solution orientation. Prepare to make more informed decisions and choose a mower that truly supports your lawn care ambitions.
1. **Earthwise: The Promise of Green, The Reality of Green Headaches**Earthwise often presents itself as an eco-friendly choice, particularly with its electric and cordless models. However, the reality, as reported by numerous customers, frequently falls short of this greener promise. A recurring complaint centers on the brand’s cutting quality, especially when faced with anything beyond short, thin grass. Users of models like the Earthwise 60220 (cordless) and Earthwise 2001-20EW (push-reel) report that these mowers struggle significantly with thick turf, often stalling and requiring multiple passes to achieve a mediocre result. This makes what should be a straightforward task a tedious and inefficient one.
Beyond cutting performance, the brand’s battery technology, particularly in the Earthwise 60220, is a major pain point. Instead of modern lithium-ion batteries, this model utilizes a lead-acid battery, which inherently takes longer to charge and provides a significantly shorter run time. For homeowners with larger lawns, this translates to inconvenient interruptions, forcing them to pause their mowing for extended recharging periods. This power issue also directly impacts the mower’s overall performance, particularly when trying to tackle more demanding sections of the lawn.
Many users struggle with mower height and blade settings, finding adjustments difficult or ineffective, resulting in uneven grass cuts. While some find certain corded models like the Earthwise 50614 appealing for their light weight, the common issues with battery life, cutting performance on varied terrain, and poor height control make Earthwise a brand many DIYers regret purchasing. Navigating uneven ground further highlights the mower’s limited versatility.
Stihl, a brand recognized for quality outdoor equipment, sadly disappoints with its lawn mowers, like the RMA-510 and RMA-370, due to their battery-powered design. The narrow mowing width requires excessive time on even moderately sized lawns, and the small grass collection bag needs frequent emptying, disrupting the mowing process.
The cost-to-quality ratio is another significant deterrent. Stihl mowers come with a “higher price tag,” but customers report that their actual performance and durability do not justify this premium. While praised for being lightweight and easy to use, the “quality of its body material is also an issue,” suggesting that the mowers might not withstand the rigors of regular use as well as their price would imply. This disparity between expectation and reality leads to considerable buyer’s regret.
Furthermore, the efficiency of Stihl’s battery-powered mowers is a source of frustration. Despite being battery-powered, they are not of good quality, and “it takes more time to recharge.” This slow recharge time, combined with the smaller mowing width and frequent bag emptying, creates a scenario where the overall user experience is marred by constant delays and perceived inefficiency. For DIYers looking for a dependable and efficient lawn care solution, the blend of high cost and operational inconveniences makes Stihl a brand many would advise against, pushing them to seek better value elsewhere.
3. **Sun Joe: Budget-Friendly, But at What Cost?**Sun Joe has established a reputation for offering various home equipment at accessible prices, and while many of its products perform adequately, its lawn mowers often fail to meet even basic user expectations. The brand’s emphasis on affordability appears to come at a significant cost to construction quality, which is a major red flag for discerning DIYers. The “cheap deck height setting” is a frequently cited flaw, leading to frustratingly “uneven cut lines on the ground.” This undermines the very purpose of mowing—to achieve a neat, uniform lawn.
The design choices, aimed at keeping costs down, also impact functionality. A “small width of 14 inches of the mowing deck” is convenient for navigating tight spaces but becomes a significant time-waster on larger lawns. Compounding this issue is the “small” grass-catching bag on many models, which “fills within one minute,” demanding constant stops for emptying. This fragmented mowing process transforms what should be a relatively quick task into a drawn-out and annoying ordeal.
Cordless Sun Joe mowers frequently suffer from battery failures, with some units ceasing to function after only a few months, even when the battery indicates a full charge. This critical issue, combined with concerns about the ‘material of the body’ being less than durable despite its light weight, points to significant quality control problems that make these mowers a regrettable purchase, despite their initial appeal.
Troy Bilt mowers present a mixed bag, with some desirable features but also ‘significant flaws’ that earn them a spot on many homeowners’ ‘worst’ lists. A major and recurring complaint is the brand’s subpar performance in ‘bagging clippings,’ where grass often ‘erupts from the bag,’ leaving the lawn messy and negating the purpose of the bagging system.
Beyond the bagging issues, Troy Bilt mowers, such as the TB-200, are often criticized for their “simple design” and a general “lack of some features” that have become standard expectations for modern mowers. A notable concern is the operational complexity for new users, as “proper guidance is required to start and use it.” This lack of intuitive design can be a significant barrier for first-time lawn mower owners, suggesting that the brand doesn’t prioritize a user-friendly experience.
Durability is another major point of contention. Many Troy Bilt machines are constructed from “cheap materials,” with “all the parts of the body are made of plastic.” This flimsy construction extends even to critical components like the wheels, which are described as having “poor quality.” Such material choices raise serious questions about the longevity of the mowers, leading users to anticipate frequent part replacements. Whether it’s the frustration of poor bagging, the steep learning curve for operation, or the concern over the machine’s lifespan due to cheap materials, Troy Bilt offers multiple reasons for DIYers to regret their purchase and opt for a different brand next time.
5. **Craftsman: A Brand Divided – Quality Tools, Questionable Mowers**Craftsman holds a strong legacy, particularly for its power tools and some “quality mowers.” However, not all products carrying the Craftsman name live up to this reputation, and specific lawn mower models have garnered enough criticism to warrant inclusion on our list of brands to approach with caution. Strikingly similar to Troy Bilt, two significant flaws frequently emerge: “bagging clipping” performance and the “quality of body material.” For DIYers, compromising on effective grass collection is a major setback, as it directly impacts the final appearance and cleanliness of the lawn.
The Craftsman 37420, in particular, is highlighted as “probably the least reliable machine of this company.” A glaring omission is its lack of a bagging feature altogether, meaning users “will have to walk behind this to collect the grass.” This design choice transforms a routine task into a laborious clean-up operation, leaving lawns “rough even after cleaning.” While its mulching capability might be “quite good,” the absence of a bagging option and the general “poor performance” make it a frustrating experience for many.
The issue of durability is pervasive across problematic Craftsman mowers. “The plastic body parts affect its durability,” leading to a “short life span due to its cheap body material.” Beyond material quality, some users have reported issues with shipping, receiving packages with “some parts missing.” Furthermore, certain machines suffer from “blades issues,” where they “get clogged quickly and need multiple cleaning times,” adding to maintenance woes. While Craftsman may offer “affordable” prices, the combination of missing features, poor material quality, and operational frustrations often leads users to a profound sense of “unbuy” regret.
6. **Cub Cadet: Riding High, Falling Short in Push Mowers**Cub Cadet has carved out a niche for itself, especially with its “best-riding lawnmowers,” which are often praised for their durability and reliability, particularly for large lawns. However, this positive reputation does not consistently extend to all its product lines, specifically its push lawn mowers. Models like the SC-500z and SC100, which are self-propelled gas mowers, are frequently cited for significant “mulching and bagging issues.” The inconvenience of having to “stop in the middle of the process to empty the garbage bag” repeatedly transforms what should be an efficient task into a time-consuming ordeal.
These push mowers also suffer from “mediocre cutting performance.” Despite possessing “the same power as other ordinary mowers,” they come with a “high price tag.” This discrepancy means that DIYers are often paying a premium without receiving a commensurate boost in performance, leading to a feeling of poor value. The brand’s strength in riding mowers paradoxically highlights the weaknesses in its push mower offerings, as consumers expect a similar level of quality and performance across the board.
The combination of “moderate performance with many costs” positions certain Cub Cadet push mowers as avoidable choices. While the brand excels in specific categories, the lack of consistent quality and efficiency in its other lines means that consumers must exercise caution. For those in the market for a reliable push mower, the prevalent bagging and mulching issues, coupled with a higher price for average performance, make these particular Cub Cadet models a source of disappointment and a strong candidate for a DIYer’s “unbuy” list.
Continuing our deep dive into the lawn care landscape, we now shift our focus to additional problematic brands and distinct mower types that DIYers frequently wish they could retrospectively “unbuy.” This section extends our rigorous evaluation, uncovering further issues such as inadequate customer support, unexpectedly high maintenance costs, and critical safety concerns that often lurk beneath attractive price tags or brand reputations. By dissecting these remaining pitfalls, we aim to equip you with comprehensive knowledge, empowering you to make choices that truly support your lawn care ambitions and avoid costly, frustrating mistakes.
7. **Poulan Pro: Engine Reliability vs. Operational Frustrations**Poulan Pro gas lawn mowers are indeed a common sight in the market, and there’s a good reason for their popularity: their engines are often hailed as reliable and durable. However, as many seasoned DIYers will attest, an engine’s strength alone doesn’t guarantee a satisfying mowing experience. It’s the overall operational design and build quality that often fall short, transforming a potentially good investment into a source of constant irritation.
A significant issue frequently reported by users is the brand’s problem with height settings during operation. This isn’t just a minor inconvenience; it produces excessive vibration that directly impacts performance. When blades get knocked down due to this vibration, the result is an unevenly cut grass surface, making it impossible to achieve that pristine, uniform look every homeowner desires. The very act of maintaining an even lawn becomes a battle against the machine itself.
Beyond operational stability, Poulan Pro mowers are often criticized for their poor built quality, a recurring theme across many less-than-ideal brands. The use of plastic in crucial areas, such as the attached front wheels, hinders movement, especially when navigating a bumpy yard. This cheap construction translates directly to reduced durability and a diminished lifespan, suggesting that initial savings are often offset by future frustrations and the need for premature replacement.
Even the brand’s riding lawn mowers, typically chosen for larger areas, have their drawbacks. They struggle notably in tight spaces, limiting their versatility. Compounding these design flaws is a pricing strategy that feels disproportionate to the value offered. Many users discover that a crucial component, the grass catcher, does not come included with the mower, forcing an additional, often unexpected, expense on an already expensive machine. This blend of operational issues, flimsy build, and hidden costs makes Poulan Pro a brand many DIYers would ultimately bypass.
8. **Ryobi: Zero-Turn Mowers and the Battery Dilemma**Ryobi zero-turn mowers initially present an appealing proposition, particularly for those seeking to move away from gasoline and its associated engine maintenance. Their rechargeable battery power seems like a step forward, promising a cleaner, quieter lawn care experience. However, a closer look, especially through the lens of user experience, reveals that this supposed advantage is often undermined by a critical, budget-focused choice in battery technology that can lead to significant inconvenience.
The ‘true cost’ of some mowers becomes apparent with their reliance on lead-acid batteries, which, while lowering the initial price, significantly hinder performance. Many Ryobi zero-turn mowers stop operating at just 50% battery life, forcing inconvenient and lengthy breaks for homeowners with larger lawns, turning an efficient task into a tedious ordeal.
This inconvenience fundamentally detracts from the seamless lawn care experience that zero-turn mowers are meant to provide. Instead of smooth, uninterrupted progress, users are left waiting for hours for a partial recharge. For a product designed for efficiency and ease, these battery limitations represent a significant barrier, pushing DIYers to consider options that offer more consistent and reliable power delivery throughout their mowing session.
Furthermore, the issue of battery durability adds another layer of concern. While battery life is rated by acres mowed at full charge, users are often advised to anticipate replacing these lead-acid batteries after approximately 18 months for optimal performance. This expected replacement cycle, coupled with the inherent cost of new batteries, adds a substantial hidden maintenance expense to the mower’s overall ownership. What initially seems like an attractive, eco-friendly choice quickly reveals itself to be a source of ongoing frustration and unforeseen financial outlay, prompting many to advise against this brand for serious zero-turn mowing needs.
9. **Country Clipper: Belt Breakdowns and Customer Service Shortfalls**Country Clipper mowers, particularly their zero-turn offerings, sometimes start strong, delivering efficient cutting performance that gives users a sense of initial satisfaction. However, this positive first impression often gives way to significant reliability issues that quickly erode confidence. A pervasive problem frequently reported by owners centers on the durability of the deck belts, which are described as inferior and alarmingly prone to deterioration.
Users consistently report that these crucial deck belts can begin to fail and require replacement after just a few hours of operation. This isn’t an occasional hiccup; belt replacement emerges as a prevalent and frustrating issue, leading to frequent downtime and unexpected maintenance costs. Such a fundamental flaw in a core operational component indicates a significant quality control problem, directly impacting the mower’s reliability and a DIYer’s ability to keep their lawn looking tidy.
Adding to the list of mechanical woes, Country Clipper mower users also commonly encounter the problem of oil leaks. Oil leaks are not merely a messy inconvenience; they can signal deeper engine problems, increase environmental concerns, and necessitate vigilant monitoring and costly repairs. These recurring mechanical failures combine to create a picture of a brand whose products, despite initial performance, are not built for sustained, dependable use.
Beyond the mechanical issues, Country Clipper mowers also disappoint in practical usage. While the brand might rate a mower’s traction at 3/10 for performance on steep terrain, many users find that the actual performance struggles to meet even this modest expectation. Navigating inclines safely and effectively becomes a significant challenge, limiting the mower’s versatility and potentially posing a safety risk on uneven properties.
Perhaps most concerning, and directly aligning with our focus on overall user experience, is Country Clipper’s widely reported subpar customer service. When critical components like deck belts are failing frequently, or oil leaks persist, reliable support becomes paramount. Yet, many owners express extreme difficulty in obtaining necessary mower replacement parts or receiving timely, helpful assistance from the company. This lack of responsive customer support transforms mechanical failures into exasperating ordeals, making Country Clipper a brand many DIYers would actively caution others against.
10. **Dixie Choppers: Engineering Flaws and Humidity Hazards**Dixie Choppers, despite their somewhat commendable use of good materials that suggest a reasonable lifespan for your investment, regrettably earn a spot on our list due to persistent engineering issues that significantly compromise their performance. While the chassis and overall build might appear robust, it’s the heart of the machine—its ability to function reliably under varying environmental conditions—that often fails to deliver.
A primary and deeply impactful engineering flaw is the inability of many Dixie Choppers to effectively handle humid climates. In regions where moisture is prevalent, users frequently report that their engines break down, rendering the mower inoperable precisely when it’s needed most. This vulnerability to environmental conditions is a critical design oversight, leading to unpredictable performance and costly repairs, completely undermining any perceived initial material quality.
Beyond engine issues linked to climate, these machines often experience recurring spindle and belt problems, critical for cutting and power transmission. These persistent malfunctions increase maintenance burdens and downtime, suggesting that while individual parts may seem sturdy, their overall integration and engineering fall short for real-world use.
Dixie Chopper mowers often struggle on hills due to a weak transmission, poor tire traction, and uneven tire pressure, making them unsuitable for sloped yards. These issues not only affect cutting performance but also pose safety risks on uneven terrain, leading to a frustrating and potentially hazardous mowing experience.
It’s important to note that while not every single Dixie Choppers mower will exhibit all these problems, a notable presence of “cheap Dixie Choppers” on the market amplifies the risk for consumers. This suggests a potential variance in quality or a segment of products designed with compromises that lead to these prevalent issues. For DIYers seeking consistent performance and reliability, especially in less-than-ideal conditions or on varied landscapes, Dixie Choppers presents a gamble that many would advise against taking.
11. **Husqvarna: Zero-Turn Malfunctions and Service Gaps**Husqvarna is undoubtedly a recognized name within the outdoor power equipment industry, and for good reason, with many of its products earning strong reviews. However, the brand’s zero-turn mowers, despite carrying this reputable name, have unfortunately developed a negative reputation among owners due to a litany of frequent malfunctions and a disappointing level of customer support. This disparity means that even a well-known brand can harbor specific product lines that fail to meet expected standards.
The issues with Husqvarna zero-turn mowers are widespread, with specific models like the MZ61 often being cited despite positive initial reviews. Owners have consistently expressed disappointment with their features and, more critically, their cutting abilities, which often fall short of expectations. The core problem, however, lies in the frequent component failures. Engine, belt, and other critical parts are regular points of complaint, signaling underlying quality control or design flaws that lead to significant operational disruptions.
These recurring mechanical failures aren’t just minor annoyances; they translate into costly repairs and prolonged downtime. For DIYers who depend on their equipment, having a mower out of commission for extended periods due to frequent issues and expensive part replacements is a major source of frustration and unexpected financial strain, highlighting the ‘high maintenance costs’ that consumers aim to avoid.
Compounding these mechanical woes is the consistent feedback regarding inadequate customer service. Owners report considerable difficulty in contacting assistance, along with frustratingly sluggish response times when they do manage to get through. This lack of prompt and effective support makes an already trying situation—dealing with frequent malfunctions—even more exasperating, often leaving customers feeling unsupported and disillusioned, and highlighting the importance of robust post-purchase care.
Furthermore, Husqvarna Zero-Turn Mowers are often cited for their struggles on uneven terrain. This can make them unsuitable for many residential properties with varied landscapes, directly impacting their versatility and utility. The inability to perform effectively on slopes or bumpy ground results in poor cutting performance and an unsatisfactory grass finish, ultimately failing the primary purpose of a lawn mower. Given these persistent issues across performance, durability, and support, many owners are left with buyer’s remorse, making Husqvarna’s zero-turn line a product category where potential buyers are well-advised to conduct thorough research and consider alternative options.
Navigating the vast market of lawn mowers can feel overwhelming, but the collective experiences of countless DIYers offer invaluable guidance. As we’ve seen across these eleven brands and specific mower types, the allure of a certain price point or even a well-known brand name can sometimes mask fundamental flaws in quality, durability, and post-purchase support. Whether it’s persistent engine breakdowns in humid climates, the hidden costs of frequently replaced lead-acid batteries, or the sheer frustration of poor customer service when a critical component fails, these common pitfalls underscore a universal truth: true value extends far beyond the initial purchase price.
For any DIY enthusiast looking to avoid their own lawn care nightmare, the actionable advice is clear and consistent with the Wirecutter philosophy: prioritize rigorous research over impulse buys. Look beyond general brand reputations and delve into reviews specific to the model or type of mower you’re considering, paying close attention to recurring complaints about durability, cutting performance, battery life, and customer support. Remember to investigate the availability and cost of replacement parts, as high maintenance expenses or discontinued components can quickly negate any upfront savings.
Your lawn mower should be a dependable ally in maintaining your yard, not a source of constant frustration and unforeseen expenses. By recognizing common pitfalls like poor build quality, inconvenient designs, or a lack of customer support, you can confidently select a machine that meets your needs and proves reliable for years to come, ensuring a satisfying mowing experience.
