Volkswagen Atlas Reliability: A Deep Dive into What Buyers Need to Know

When you’re investing in a new or used SUV, it’s crucial to understand its long-term reliability and potential issues. The Volkswagen Atlas, a relatively recent addition to the SUV market, has established itself as a strong contender, often praised for its spacious interior, ample cargo room, and impressive towing capacity, especially with its 2.0-liter turbocharged engine that offers a good mix of power and fuel efficiency.

However, the journey of the Atlas has not been without its bumps. Initial model years, in particular, have drawn numerous driver reports detailing concerns that prospective buyers simply cannot ignore. Our team has undertaken an exhaustive review of various model years to spare you the legwork, meticulously sifting through a wealth of information. This includes detailed NHTSA reports, direct driver complaints, official manufacturer recalls, and insights gleaned from reputable automotive resources such as Edmunds, Kelley Blue Book, and Consumer Reports.

Our goal is to provide a clear, evidence-based guide to help you understand the ins and outs of owning an Atlas. We’ve also gathered insights from owner forums to reflect real-world experiences, pinpointing the common problems that have affected specific model years and offering practical advice, so let’s explore which model years are the smartest buys and which ones might require more caution.

1. **The Challenging Debut: 2018 VW Atlas Issues**The 2018 Volkswagen Atlas stands out statistically as the most problematic and frequently complained-about model in the Atlas lineage. From its introduction, this model year was plagued by a myriad of issues that significantly impacted its reliability and, consequently, owner satisfaction. CarProblemZoo.com and CarComplaints.com both highlight the 2018 Atlas as having the highest volume of reported problems, making it a year that experts strongly advise prospective buyers to avoid, even if found in seemingly mint condition with low mileage.

Among the most severe issues reported were problems concerning the electrical system, brake system, engine system, and general equipment. Owners frequently reported radiator leakage, broken axles, and defective batteries, with the constant battery drain being a particularly annoying and common occurrence. These battery issues often led to the vehicle suddenly losing power and stalling, sometimes accompanied by a battery warning indicator illuminating on the instrument panel, creating unsafe and inconvenient situations requiring roadside assistance.

Safety concerns were further amplified by issues with the brake system. Reports indicated instances of unintended emergency brake activation, poor stopping power at low speeds, and other similar incidents, leading infuriated owners to deem their vehicles unsafe to drive. With 470 complaints and 16 recalls specifically tied to the 2018 model, the cumulative effect of these reliability drawbacks firmly positions it as the least desirable Atlas variant in terms of dependability.

Car Model Information: 2022 Volkswagen Atlas 2.0T SE w/Technology 4MOTION
Name: Volkswagen Atlas
Manufacturer: Volkswagen
Aka: Volkswagen Teramont
Production: 2017–present
ModelYears: 2018–present
Class: Mid-size crossover SUV
BodyStyle: SUV
Layout: unbulleted list
Predecessor: Volkswagen Touareg
Categories: 2020s cars, All-wheel-drive vehicles, Articles with short description, CS1 German-language sources (de), CS1 Mexican Spanish-language sources (es-mx)
Summary: The Volkswagen Atlas is a mid-size crossover SUV manufactured by the German automaker Volkswagen since 2017. Developed mainly for the North American and Chinese market, the vehicle is based on the Volkswagen Group MQB platform. Outside the US, Canadian, and Chilean markets, the vehicle is marketed as the Volkswagen Teramont. It is positioned above the long-wheelbase Tiguan and below the smaller but more upmarket Touareg.

Get more information about: Volkswagen Atlas

Buying a high-performing used car >>>
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“Tuning – Volkswagen Sirocco Yokohama ‘Advan Neova AD08’ / Cesam – Showcar 2009 – France” by WillVision Photography is licensed under CC BY 2.0

2. **Continuing Early Woes: 2019 VW Atlas Problems**Following the problematic launch year, the 2019 Volkswagen Atlas, unfortunately, did not bring about the significant improvements in reliability that consumers might have hoped for. While perhaps not statistically as problematic as its 2018 predecessor in every single metric, the 2019 model continued to present a range of serious design and build-related flaws that garnered considerable criticism and numerous complaints.

Owners of the 2019 Atlas faced issues such as sunroof shattering, a significant structural defect that posed both safety and comfort concerns. Moreover, the pervasive brake problems that afflicted the 2018 model lingered, with reports of the brake system operating autonomously, leading to unintended vehicle shutdowns or abrupt stops on the road. One owner meticulously tested the brake-related issues at varying speeds—10, 30, and 70 miles per hour—and conclusively found that these braking malfunctions persisted regardless of driving conditions.

Additional defects included clock spring failure, which can affect airbag deployment and steering wheel controls, and malfunctions within the tri-zone climate system. The model was also criticized for a flood-prone interior, an issue indicative of poor sealing or drainage design. The combination of these issues, along with problems concerning side window airbags and exterior lights, contributed to over 360 complaints and 9 recalls. A notable 2020 recall specifically impacted both 2018 and 2019 models, citing failures to comply with driving safety standards due to problems with seatbelts and airbags, reinforcing the widespread nature of its early production shortcomings.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

“Brentford – Aug 2011 – Volkswagen Karmann Ghia – Front” by Gareth1953 All Right Now is licensed under CC BY 2.0

3. **A Step Backward: 2021 VW Atlas Concerns**While the 2020 model year marked a significant step forward in terms of Volkswagen Atlas reliability, the 2021 iteration unfortunately introduced a new set of concerns, signaling a partial regression in overall dependability. This model year, although not as universally problematic as the 2018 Atlas, garnered a high level of notoriety due to recurring issues that frustrated owners and prompted a considerable number of complaints and recalls. With over 350 complaints and 16 recalls, the 2021 Atlas demonstrated that consistency in quality control remained a challenge for Volkswagen.

A major concern for the 2021 model year was its problematic electrical system, which led to various confusing and potentially hazardous glitches, including the unexpected deployment of the electronic parking brake, posing a safety risk. Owners also experienced frustration with unreliable adaptive cruise control systems that didn’t deliver the expected convenience or safety, and some reported windows randomly rolling down, indicating significant electrical component failures.

Beyond electrical woes, the 2021 Atlas also faced criticism for transmission rattling noises, a noisy interior, and sunroof leaking—a recurring problem that echoed earlier model years. Consumer Reports, in its assessment, assigned the 2021 Atlas a mixed reliability rating of 3 out of 5, a clear indication that despite some improvements in other areas, specific and impactful issues continued to undermine its overall appeal and trustworthiness as a long-term vehicle. These persistent problems make a strong case for careful consideration before purchasing a 2021 model, especially given the severity and frequency of the reported electrical system failures.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

“Tuning – VW Volkswagen Sirocco Yokohama ‘Advan Neova AD08’ / Cesam – Showcar 2009 – France” by WillVision Photography is licensed under CC BY 2.0

4. **Braking System Issues Across Models**One of the most unfortunate and widespread types of problems afflicting nearly all model years of the Volkswagen Atlas, particularly evident from its 2018 debut through 2020, has been a consistent pattern of brake-related concerns. These issues are not merely minor nuisances but often signify deeper mechanical faults that can compromise vehicle safety and performance. The prevalence of these complaints suggests a fundamental design or manufacturing vulnerability within the braking system that has taken time for Volkswagen to address comprehensively.

Among the most frequently reported problems are squeaky brakes and grinding noises emanating from the braking system. While bothersome on their own, these noises are often symptoms of underlying mechanical deficiencies. A common root cause identified is unlubricated caliper guide pins, which prevent the calipers from moving smoothly. Additionally, reports indicate that bracket bolts may not be securely placed, leading to excessive caliper movement and a measurable reduction in the car’s braking performance, directly impacting stopping power and driver control.

Beyond minor annoyances, more serious issues have been well-documented, such as the vehicle’s poor stopping power at low speeds, where the brakes might not respond as expected, and alarming instances of the emergency brake activating unintentionally while driving, creating immediate safety hazards. Volkswagen did issue several recalls between 2018 and 2020 to address braking system problems, showing they acknowledged the severity, but the recurring nature of these complaints and some owners’ difficulties with parts availability suggest ongoing challenges with the braking system across the Atlas lineup.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

“Hot Wheels – Volkswagen Golf GTI” by Leap Kye is licensed under CC BY-ND 2.0

Alongside braking system issues, Volkswagen Atlas owners have frequently reported a significant number of suspension-related problems across various model years, particularly impacting the 2018-2019 versions. These problems not only affect the vehicle’s ride comfort and handling but also pose substantial safety risks, as they can compromise a driver’s control, and a strong suspension is fundamental to stability, so any compromise can lead to unpredictable and dangerous driving conditions.

The most commonly cited issue involves faulty front wheel bearings. These components are essential for the smooth rotation of the wheels, and their failure can lead to grinding noises, vibrations, and, critically, compromise wheel attachment. In more severe cases, drivers have had to contend with broken axles, which are direct consequences of underlying suspension weaknesses, particularly faulty wheel bearings or loose bolts. These loose wheel bearing bolts, if not addressed, can cause the separation of the wheel bearings from their housing, leading to an abrupt loss of control while driving.

Furthermore, the 2018-2019 Atlas models also exhibited issues with fractured rear coil springs. Coil springs are vital for absorbing shocks and maintaining vehicle height, and their fracture can significantly impair the vehicle’s suspension performance, leading to uneven ride height and reduced dampening. This specific problem is not only an issue for the vehicle’s structural integrity but also for tire safety, as fractures in the spring mechanism could potentially rupture the tire tread, thereby putting both the driver and passengers at severe risk. The persistence of these suspension problems underscores the importance of thorough pre-purchase inspections for these early Atlas models.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

The integrity of a vehicle’s fuel delivery system is vital for both performance and safety, and unfortunately, the Volkswagen Atlas, especially its early model years from 2018 through 2020, has been plagued by concerning vulnerabilities in this critical area, with issues ranging from material defects to component failures that present significant risks, including potential fire hazards.

One of the most troubling problems reported by owners involves leaks directly from the fuel tank itself. Investigations revealed that some fuel tanks were manufactured with thin walls, making them susceptible to damage and subsequent leakage. This was primarily present in 2018 Atlas vehicles. To mitigate the severe risk of fire hazards caused by fuel leaks near ignition sources, Volkswagen commendably initiated a recall program, offering free replacement of faulty fuel tanks at dealerships. This makes it crucial for anyone considering a used 2018 Atlas to verify that this recall service has been performed.

Beyond the fuel tank, issues with fuel injector leaks have also been extensively documented, specifically affecting the 2018-2020 models. CarComplaints.com lists 57 complaints related to these leaks, with owners reporting alarming signs such as strong gas smells within and around the vehicle, and even visible fuel spraying over the engine. These critical failures can lead to burning smells, sudden power loss during operation, and, most alarmingly, a significant risk of engine fires. The National Highway Traffic Safety Administration (NHTSA) has been actively investigating these fuel injector and fuel seepage issues, underscoring their severity. The 1st Generation Atlas’s reliability, notably impacted by these engine and fuel system problems, registered a PainRank of 6.43, clearly illustrating the serious nature of these defects. A comprehensive check of the fuel delivery lines and tank by a trusted mechanic is an absolute necessity when evaluating these specific model years.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

“Brentford – Aug 2011 – Volkswagen Karmann Ghia – Rear” by Gareth1953 All Right Now is licensed under CC BY 2.0

7. **Airbag Inflator Module Faults**Beyond the mechanical and fuel system concerns, certain Volkswagen Atlas models have been affected by faulty airbag inflator modules, a critical safety issue that demands immediate attention. This defect frequently manifests as the SRS (Supplemental Restraint System) warning light illuminating on the dashboard, signaling a potential compromise in the vehicle’s passive safety features. Such a warning should never be ignored, as it indicates a system malfunction that could have severe consequences in the event of a collision.

Specifically, this faulty module has been identified as potentially leading to improper passenger-side airbag inflation. In a crash scenario, an airbag that fails to deploy correctly or inflates inadequately can significantly reduce the protection offered to the front passenger, elevating the risk of serious injury. The presence of such a fundamental safety flaw undermines consumer confidence and highlights the importance of thorough pre-purchase inspections for affected model years.

Volkswagen proactively addressed this issue through a recall program initiated in 2018, acknowledging the severity of the problem and its potential impact on occupant safety. For any consumer considering a used Atlas, particularly from the earlier production runs, it is absolutely essential to verify that this critical recall service has been performed by a Volkswagen dealership. Consulting a trusted mechanic to inspect the airbag system before finalizing a purchase remains a vital precautionary step to ensure the vehicle meets expected safety standards.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

8. **Transmission Faults and Their Impact**Among the various recurring issues plaguing the Volkswagen Atlas, transmission problems stand out as a significant concern, particularly affecting the 2018, 2019, and 2021 models. Owners have frequently reported a range of disconcerting symptoms, including grinding noises during operation, unpredictable gear shifting, and even instances where the vehicle stalls unexpectedly. These symptoms not only detract from the driving experience but also signal deeper mechanical distress that can compromise vehicle performance and safety over time.

Delving into the common causes of these transmission woes, several factors have been identified. Transmission fluid leaks, if left unaddressed, can lead to critically low fluid levels, resulting in rough and inconsistent shifting. Furthermore, malfunctioning solenoids, which are vital components controlling the flow of transmission fluid, can cause gears to slip, leading to a loss of power and erratic acceleration. Software bugs within the transmission’s control unit have also been implicated, causing inconsistencies in gear changes and contributing to slow or delayed acceleration, which can be particularly frustrating in traffic or during merges.

The impact of these transmission issues extends beyond mere inconvenience. Drivers have reported experiencing harsh, sudden jerking movements during shifts, creating an unsettling and potentially hazardous driving environment. The consistent presence of these problems in specific model years has generated numerous complaints and prompted recalls, underscoring their severity and the need for prompt action. When dashboard warning lights related to the transmission illuminate, it is a clear indicator that immediate professional attention is required to prevent more extensive and costly damage.

Given the complexity and expense associated with transmission repairs, prospective buyers must exercise diligence. Thoroughly reviewing service records for any evidence of transmission work or recall completion is paramount. Engaging a qualified mechanic to perform a comprehensive pre-purchase inspection that specifically evaluates the transmission’s health can help mitigate the risk of inheriting these persistent and impactful faults, ensuring a more reliable long-term ownership experience.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

“Tuning – Volkswagen VW Golf II German look” by WillVision Photography is licensed under CC BY 2.0

9. **Electrical System Problems: Persistent Challenges**The electrical system in the Volkswagen Atlas has presented a persistent challenge across various model years, going beyond the initial concerns of 2018 and the more specific issues in 2021. This widespread vulnerability has led to a frustrating array of glitches and malfunctions that affect major vehicle systems and components, impacting both convenience and safety. Owners of model years including 2019, 2020, 2021, and 2022 have reported issues, indicating that these problems are not isolated to a single problematic batch but rather a recurring design or manufacturing concern.

Among the frequently specified electrical glitches, the 2021 model notably faced unintended electronic parking brake deployment, which could occur unpredictably and create immediate safety hazards. Unreliable adaptive cruise control systems also caused frustration, failing to provide the expected convenience and safety benefits. A particularly perplexing and widely reported issue across several model years, including 2019, 2020, 2021, and 2022, involves the power windows. Owners describe scenarios where windows abruptly roll down without any prompt or activation, or conversely, the power window module simply refuses to work. These seemingly minor annoyances can quickly escalate into security or weather-related concerns.

Adding to the electrical problems are concerns about the rear liftgate, frequently reported by owners of 2019, 2020, 2021, and 2022 models, with issues ranging from the liftgate failing to open or close properly, not responding to the key fob, randomly locking and unlocking, to complete mechanical failure of its electrical components, which are not only inconvenient but can also pose safety risks, especially if the liftgate malfunctions while driving or during loading/unloading. The cumulative effect of these electrical issues on the 2021 Atlas resulted in a mixed reliability rating of 3 out of 5 from Consumer Reports, indicating that while improvements were made, critical electrical problems continued to affect its overall trustworthiness.

For those considering buying an Atlas, a thorough inspection of the vehicle’s electronic systems is essential. Checking that all power windows, cruise control, the electronic parking brake, and the rear liftgate mechanism function correctly can help identify potential problems, and addressing these electrical issues is key to ensuring the vehicle’s long-term reliability and your peace of mind, making it a critical step in evaluating different model years.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

blue Volkswagen vehicle — Photo by sgcdesignco on Unsplash

After a challenging start with its early models, the Volkswagen Atlas has shown a significant improvement in reliability, with the 2020 model year standing out as a strong performer that clearly addressed the persistent issues of previous versions, demonstrating Volkswagen’s commitment to customer feedback and better manufacturing. Trusted sources like Consumer Reports even recommended the 2020 Atlas, a notable contrast to their earlier cautious assessments.

The improvements in the 2020 Atlas are statistically compelling, with a remarkable 95% reduction in complaints filed with the NHTSA compared to earlier models. This dramatic drop underscores a concerted effort by Volkswagen to rectify previous design and production flaws. Furthermore, the number of recalls for this model year significantly decreased, with only four issued, reinforcing its improved dependability. Critical safety issues, such as problems with airbags and fuel tank leaks that were prevalent in the 2018 and 2019 models, were largely eradicated by the time the 2020 model rolled off the production line.

Beyond just fixing problems, the 2020 Atlas also brought a compelling package of features and attributes. It continued to offer ample space for both passengers and cargo, a hallmark of the Atlas line, while presenting hard-to-beat value in its segment. Its driving manners were widely praised for their excellence, and its classic, boxy European design appealed to many. While no major revisions were implemented for the exterior, Volkswagen introduced a host of necessary technology updates, including Car-Net 2.0, Wi-Fi hotspot capability, and several improved driver assistance features, enhancing the overall ownership experience. Kelley Blue Book awarded this model a stellar 4.4 out of 5.0 stars, reflecting expert approval.

Owners and drivers of the 2020 Atlas frequently lauded its confident handling and grip on the road, alongside its comfortable seating for all occupants. The cabin design maintained a simplistic, intuitive nature, featuring straightforward controls, knobs, and buttons that prioritized ease of use. This combination of significantly reduced problems, robust features, and positive expert and owner feedback firmly positions the 2020 Volkswagen Atlas as the best option among the early models, representing a reliable and well-rounded investment for those seeking a dependable midsize SUV.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

black porsche 911 parked on road during nighttime — Photo by YearOne on Unsplash

11. **Continued Improvement: Best Atlas Years (2022, 2023)**Building upon the success of the 2020 model, the Volkswagen Atlas continued its upward trajectory in reliability and refinement with the 2022 and 2023 model years, solidifying its position as a strong contender in the competitive SUV market. These later models reflect a mature product, incorporating lessons learned from earlier iterations and delivering a more consistent, high-quality ownership experience. The 2023 model, in particular, has been noted for elevating the Atlas’s attributes “a notch above” its predecessors, demonstrating continuous evolution and enhancement.

The 2023 Volkswagen Atlas offers compelling powertrain options, including a 235 horsepower turbocharged 2.0-liter 4-cylinder engine or a more powerful 276 horsepower V6 engine capable of towing up to 5,000 pounds. Both engine configurations are paired with a standard eight-speed automatic transmission and are available with either front-wheel-drive or an all-wheel-drive system, providing versatility for various driving conditions. Esteemed automotive reviewers such as Edmunds gave this model an overall rating of 8.0/10, while JD Power assigned it a score of 77/100, ranking it #6 in the midsize SUV charts. The introduction of the Atlas SE as a new base model and the standardization of a 10.25-inch digital cockpit pro instrument cluster for higher trim levels further enhance its appeal and technological sophistication.

The 2022 Volkswagen Atlas, essentially a carryover from the cosmetically revamped 2021 model year, stands out as a solid, reliable, and more stylish alternative to many other SUVs and minivans. Crucially, data from the NHTSA indicates that the 2022 model is notably less problematic than its 2021 counterpart, making it a highly recommended choice for those deciding between the two. Its three-row seating configuration prioritizes maximum comfort for passengers, and its cargo space remains generous, accommodating close to 100 cubic feet. Power delivery from the standard turbo-four engine is robust, ensuring confident performance in diverse driving scenarios. Edmunds once again provided a strong endorsement, with an 8.0/10 rating, commending its impressive balance of precise handling and everyday comfort.

These later model years, the 2022 and 2023, represent the most refined and dependable versions of the Volkswagen Atlas to date. For consumers prioritizing reliability and an enhanced ownership experience, these models offer compelling evidence of Volkswagen’s continued improvements. They embody the culmination of engineering refinements, providing a confident and comfortable ride for families and individuals alike, making them a wise choice for long-term satisfaction.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

silver mercedes benz car on black background — Photo by Chris Osmond on Unsplash

12. **Overall Value, Longevity, and Informed Buying Decisions**After a thorough examination of the Volkswagen Atlas’s journey, from its problematic early model years to its significantly improved later iterations, the question of its overall value and longevity becomes clearer. The Atlas is indeed worth buying as a used car, provided that prospective owners are diligent in avoiding the statistically more problematic 2018, 2019, and 2021 models. Its core attributes—spacious interior, generous legroom, substantial cargo space, and above-average towing capacity—continue to make it a practical and appealing choice for families seeking a versatile midsize SUV.

Regarding longevity, a typical Volkswagen Atlas, when subjected to consistent care and adherence to recommended maintenance schedules, demonstrates the potential for a substantial lifespan. It can realistically last around 200,000 miles, translating to approximately 13 years of service based on the national average of 15,000 miles driven annually. However, achieving this longevity is contingent upon several critical factors, including individual driving habits, the prevailing weather conditions in which the vehicle operates, and, most importantly, diligent maintenance upkeep.

To significantly prolong the life and optimize the performance of a Volkswagen Atlas, several practical recommendations are paramount. Frequent oil changes, utilizing high-quality fuel, and regular car washes are simple yet effective measures that contribute significantly to the vehicle’s long-term health. These practices help prevent premature wear and tear, maintain engine efficiency, and protect the vehicle’s structural integrity against environmental elements. Furthermore, addressing any minor issues promptly, rather than allowing them to escalate, is crucial for preventing more costly and extensive repairs down the line.

The Volkswagen Atlas presents a mixed bag, yet its value proposition is strong for the right model years. Its pros include a spacious interior, good warranty terms, great towing capacity, abundant cargo space, comfortable seating, an intuitive infotainment system, excellent handling, and a straightforward interior design. However, it’s essential to acknowledge its cons: dull interior materials in some trims, below-average transmission performance in earlier models, premium trims that can be pricier without justifiable added value, and criticisms regarding poor acceleration, relatively bad fuel economy, and underwhelming engine power in certain configurations. Understanding these trade-offs is key to making an informed decision.

Buying a high-performing used car >>>
Brand: Volkswagen Model: Atlas
Price: $27,000 Mileage: 30,798 mi.

Ultimately, the Volkswagen Atlas has transformed from a vehicle with initial challenges into a more reliable and competitive option on the market. By staying informed about the specific strengths and weaknesses of each model year and prioritizing regular maintenance, you can confidently choose an Atlas that will provide years of dependable service, and your dedication to research and upkeep will be the foundation for a truly satisfying ownership experience.

Volkswagen Atlas Reliability: A Deep Dive into What Buyers Need to Know

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